What happened to the social workplace?

6 personer prater ved et sjakk-bord

World Mental Health Day reminds us of the importance of strong relationships and a safe working environment. But what happens to the social workplace when remote work, digitalisation, and fewer face-to-face interactions become the new normal?


For many years, the workplace has been more than just a place to work. It has been a social arena, a space for friendships and community. Now it is time to ask the question: Have we lost something important along the way – and how do we get it back?


 


The pandemic’s impact on workplace friendships


In the article “Won’t you be my (work) friend?” from Korn Ferry, it is described how the pandemic has weakened social ties at work. With remote working and fewer spontaneous interactions, it has become more difficult to build relationships. As a result, many employees experience increased isolation and loneliness, which negatively affects both mental health and workplace wellbeing.


“Relationships at work provide a sense of belonging, support and security, and act as an important buffer against stress,” experts say.


 


 

Why is a social work environment so important?


According to the Global Happiness and Wellbeing Policy Report, employees who have close colleagues report higher levels of wellbeing, increased productivity, and reduced absenteeism. A social work environment contributes to:


  • Improved mental health and lower risk of burnout


  • Increased engagement and motivation


  • Greater loyalty and a stronger organisational culture



In addition, employees are more likely to remain with the company when they have strong relationships at work.

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Sick leave is increasing


Sick leave in Norway is at its highest level in 15 years, according to Statistics Norway. Experts point to the after-effects of the pandemic as a major contributing factor: social isolation, changes in working conditions and weaker workplace culture have made employees more vulnerable.


When psychosocial support at work disappears, the risk of stress, loneliness and mental health challenges increases – which in turn leads to higher sick leave rates.


Social sustainability and ESG


Many associate ESG with climate and governance, but the social component (S) is crucial for creating a sustainable workplace. According to Stanford professor Adina Sterling, it is high time to prioritise workplace environments – even if it comes at the expense of short-term productivity.


Inspired by Doughnut Economics and the Embedded Economy model, it is evident that companies must take a more holistic approach to employees’ mental health and wellbeing.


 
 
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How companies can build a strong workplace culture


A psychologically safe workplace is not created overnight. Here are six strategies to build a social and sustainable work environment:


  • Define and live the values: Involve employees in shaping the organisation’s value foundation.


  • Promote authentic leadership: Leaders must be honest, clear, and show empathy.


  • Strengthen psychological safety: Employees must be able to express their views without fear.


  • Facilitate informal interaction: For example, shared breakfast, waffle Wednesdays, or Friday coffee.


  • Build relationships through collaboration: Teambuilding, small social activities, and open arenas for dialogue.


  • Design for connection: Physical workspaces should encourage natural conversations and togetherness.



 


Strong relationships = strong results


Trust-based leadership and a culture where it is safe to be oneself create space for honest conversations, reflection, and improvement. Authenticity builds trust – and that is the key to a sustainable workplace culture.


Companies that invest in psychological safety and social capital gain employees who thrive, perform, and want to stay. This results in lower turnover, fewer conflicts, and higher productivity.


 


Time to take workplace culture seriously


World Mental Health Day reminds us that people are a company’s most valuable resource. It is time to revitalise the social workplace and create space for community, wellbeing, and human connection – even in a hybrid or digital workday.


Next time you are at work, take a moment for a conversation. Share a laugh. Show that you care.


That is how real culture is built!


 

Would you like to have a conversation with us in People and Culture at Aider?